MVR Plus Returns & Refunds Policy

Due to the perishable nature of our food products, we accept returns only for items that arrive damaged, expired, or incorrect. Please notify us within 24 hours of delivery to ensure a swift resolution and maintain food safety standards.

Return Process

• 1.
  Inspect Your Order

  Thoroughly check your delivery upon arrival for any signs of damage, incorrect items, or quality issues.

• 2.
  Contact Support

  Email our customer service team at [email protected] with your order number and clear photos of the issue.

• 3.
  Verification Process

  Our quality assurance team will review your claim within 48 hours to determine eligibility for a refund or replacement.

• 4.
  Resolution

  Once approved, we will issue a full refund to your original payment method or dispatch a fresh replacement at no extra cost.